FAQs | TalkPeng
✨ FREE Shipping & Exchange
👨‍❤️‍💋‍👨 2nd item 20% OFF | Code: XMASLOVE20

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      How does SPREADLOVE promo work?
      Buy any 2 items and enjoy a 20% discount on the lower priced one. Enter code SPREADLOVE20. Valid in all countries.

      How much is shipping to my country?
      Unlike with other etailers, shipping is included in our prices and you never have to worry about that! 

      What are the shipping times?
      Items are produced to order. This way, we only produce what's needed and keep wastage to a minimum.

      Rest assured we're getting the parcel to you! Guaranteed.


      - US: Max 3 business days (shipping domestically)
      - UK: Max 5 business days (shipping from Germany)
      - AU: Max 5 business days (shipping domestically)
      - CA: Max 7 business days (shipping from US) 
      - DE: Max 3 business days (shipping domestically)
      - Rest of EU: Max 8 business days (shipping from Germany)
      - Rest of world: Max 20 business days


      Footwear will arrive within 12 business days globally.

      Please note that we rely on 3rd party shipping companies that are responsible for the timely delivery after goods leave our warehouses.

      Can I exchange / return my products?
      We're confident that you'll be happy with the quality of TalkPeng products! If you're still not satisfied with any item that you ordered from us, we're happy to offer 1 free exchange or a refund. In any such case please contact us at hello@talkpeng.com within 30 days after receiving the product. For more information please refer to our terms.

      Wait, I changed my mind! Can I still cancel or adjust?
      We produce to order and once an order is in production, we won't be able to cancel it anymore. You can reach out to us and see if we're still able to cancel it, but we can't make any promises here. Please be certain that you'd like to order with us BEFORE you place an order on our site. 

      Where do you produce / ship from?
      We produce & store in dedicated, world class facilities across the United States, Canada, the UK, Germany, and Australia. This way, our products reach you FAST no matter where you are!